Refund Policy

At Abella Swiss, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple and transparent return process.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition

• Include all original tags and packaging

• Have a valid proof of purchase

Items returned without meeting these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale

• Used or damaged items

• Items returned after 14 days

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for another size or style, please contact us first. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: support@abellaswiss.com
Website: abellaswiss.com